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Context Help

If you get lost inside our Control Panel, the very first thing you should do is click the Help button, which is present on each and every page. A pop-up menu will show up. It offers in-depth information about all the actions that you can perform on that particular page. Each context menu shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge selection of instructional video clips clarifying how to use our web hosting Control Panel. They're made for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can swiftly become familiar with our Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you are looking for, have a peek at our comprehensive FAQ section, which contains questions asked by actual individuals and offers practical solutions. We periodically "revamp" our FAQ section with new entries so as to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions database either, we have a excellent team of technical support engineers available 24/7 and ready to help you with any question. Each trouble ticket you send will be answered in less than 1 hour (the average support ticket response time is just twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 223559

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com